|
Covid-19 Updates
To Our Loyal Customers:
Our apologies if you have experienced a delay in receiving your order or an answer to your email.
This is an extraordinary time for the auto restoration parts industry. The supply chain interruptions have been substantial. Additionally, the demand for products has never been higher. We’re working hard to increase inventory and reduce turn-around time for the parts you want.
We have also lost some valuable team members due to the challenges of the pandemic. Our website hiring announcement has attracted some wonderful applicants, and we’ll be back to full strength soon.
In the meantime, please know that we’re doing everything possible to make sure you receive the customer service you deserve. Thank you for your patience and your business.
Your Motorsport Team
|
For Internet or Phone orders:
TheZStore.com will remain open, as will most of our suppliers, so we hope to continue to ship orders normally. While TheZStore is always open, we're keeping our normal hours of 8-5 M-F and 9-1 Saturday (unless noted differently above) if you need to contact us, at info@motorsportauto.com, or (800)633-6331 (or (714)639-2620 for international or cell phone calls).
U.S. Postal Service international service disruptions:
The USPS has announced that there are a number of countries they are temporarily suspending service from. You can check the latest list and updates at https://about.usps.com/newsroom/service-alerts/international/welcome.htm.
Shipping Carriers Update:
Both USPS and FedEx are now stating that there may be service delays, and normal shipping times are not guaranteed. You can check for updates from FedEx at https://www.fedex.com/en-us/coronavirus.html, and USPS at https://www.usps.com. Thank you.
For In-Store Curbside Pickup:
Due to restrictions enacted by the State of California because of the Covid-19 virus, we're temporarily modifying our brick and mortar showroom procedures, at 1135 W Collins Avenue in Orange, CA. If you come to our physical showroom to order parts, you'll need to call us at a special number (displayed at our door) when you arrive. We'll process your order over the phone immediately while you wait. You'll need to pay by credit card (debit cards can also be used as a credit card), or PayPal (no cash can be accepted at this time), show your ID and credit card (or PayPal email), and we'll place your parts and receipt in an outdoor "curbside pick up area" for you.
We apologize for the inconvenience. Thank you for your patience as we all work through this time together.
Your Motorsport Team.
| |
