Thanks to you, we are in our 33rd year of providing Z-Car
enthusiasts the greatest selection of parts and accessories in the
world. Your business is very important to us. Our dedicated
professionals are always available to answer any questions you may have
and help you find the parts you are looking for. Our goal is to always
have the "world of Z's" at your fingertips!
You can count on Motorsport. Our prices can't be beat, we ship orders
promptly, and because we're Z-Car experts, we provide the technical
support you need to make your project a success. We are all Z-Car
enthusiasts. Most of us have Z's of our own, and the rest of us are
looking! Our customers keep coming back because we do things differently.
Store showcases some of our most popular items, however space limits us
from listing every part we carry. If you don't see a part you want, we
want to know about it! We are also more than a supplier of parts and
accessories. Every spring, we host the largest annual Z-Car show in the world,
the Z Car
West Coast Nationals, with over 500 Z-Cars in attendance, and thousands participating in an
exciting 3 day event. Our team sells more parts, because we sell more
than just parts!
Thanks for your
Ken & Greg Smith,
and your entire Motorsport Staff
If you have any questions about Motorsport Auto, The Z Store, our
Information and Policies:
Motorsport understands the need to have confidence in the company you
are shopping online with. That is why at the bottom of every page of The
Z Store you can see our Geotrust™
True Site™ Credentials. Click on the True
Site™ banner to see our True Site™ information.
Privacy & Security: Motorsport Auto values your privacy. We never have and never will sell
or rent your personal information. Many of our online competitors ask
you to email them if you don't want your information shared with
"select partners". We can just tell you confidently right up
front, this isn't going to happen at Motorsport. We are so
concerned about your security, we only collect your
credit card information online using Secure Sockets Layer
(SSL) protocol. For additional security, your credit card information is
NOT stored on our web server. The actual processing
of your credit information, which is far more risky, is done securely offline.
Taxes & Duties:
Orders that are shipped to California are taxable. Canadian
and all other non-US taxes, customs, duties, or other fees and charges
will NOT be listed on your order. These are the purchaser's sole
responsibility with his respective government.
Prices shown are subject to change. If any prices change that are
different than what is reflected on your order, we will contact you with
any changes prior to charging your credit card.
Parts Availability & Back
Orders: We do our best
to anticipate your parts needs. However, at times we may temporarily be
out of some items due to delays from our suppliers. In such a case, your
sales technician will contact you to determine if you wish your order to
be shipped less the backordered parts, or if you'd prefer that we hold
your order until all of the items arrive.
Certain items may be sold on a special order basis. We are
happy to provide them, but they must be pre-paid and are not returnable.
If you require an item you do not see in any of our online or print
catalogs, just give a sales technician a call at (800)633-6331.
Pictures & Diagrams:
The pictures and diagrams shown in The Z Store are general
representations. Details are often updated throughout the year and may
vary from the photos or diagrams shown. In addition, many products cover
several years and may not be an exact representation of your exact year
& model. Many diagrams also show groups of parts which may or may
not be included with items on the corresponding pages. In addition, know
that electronic color representation will vary depending on varying
monitors and monitor settings. We do our best to make sure the color
shown on most monitors is as close as possible to what you will see when
your part arrives. Also, the camera, lighting, and settings used to take images will vary. For instance, most of the "Burnt Orange" images are examples of this. Although the tints may appear a bit different on your monitor, they are all extremely close to identical in tint. Another example is that carbon fiber can appear differently depending on the same factors. All carbon fiber is the traditional "dark" carbon fiber, unless otherwise specified as "silver", or "red", etc. Carbon fiber by nature reflects light with a wide variance of looks, but all "traditional" carbon fiber will have basically the same "black" and "gray" rowed appearance as any other when viewed in the same lighting and conditions, unless specifically noted with a different color.
Please ask us if you have any questions about the images and diagrams in The Z Store.
All items are warranted to be free from defects in materials and
workmanship at the time of shipment to you. Many parts are backed by the
limited warranty extended by the parts manufacturer. Parts returned for
warranty will be exchanged or credited at our option. Motorsport, or the
parts manufacturer, will not back warranty requests due to shipping
damage, improper handling or installation, abuse, neglect, accidents, or
competition use. Warranty claims apply to the parts only, and do not
cover labor, installation, towing, shipment, or other incidental
Returns are a part of doing business. A no hassle return policy such as
we have here at Motorsport, is an important part of good customer
1. PLEASE CALL US BEFORE RETURNING ANY ITEM. Most problems can be solved
with a telephone call.
2. All items returned must be in unused condition, and in the original
3. We cannot accept returns on electrical or emission control parts,
books, manuals, tools, and certain competition items.
4. You will be issued a return authorization (R.A.) number. This number
allows us to track and process your return quickly and efficiently.
Write the R.A. number on the outside of your return package, include a
copy of your original invoice, and return the package within 10 days of
the receipt of your R.A. number. We will not accept any returns without
an R.A. number.
5. Carefully package and insure all items for their full value. Lost or
damaged parts cannot be exchanged or refunded.
6. Return packages must be sent prepaid directly to our address. We do
not accept packages returned to us by Greyhound or other shippers that
require us to make terminal will calls. Any return sent C.O.D. will be
rerouted back to you by your freight company.
7. Refunds will be issued in the same method of payment used for the
8. Parts returned on a non-exchange basis are subject to a 20%
9. No returns will be accepted after 30 days.
Not all of the products listed in The Z Store or sold from Motorsport
Auto are street legal in all areas. We can not guarantee the legality of any
specific part. Many parts are designed for use only on off-road (racing)
vehicles. Check with
your local law enforcement agency and/or Department of Motor Vehicles to
assure the parts you are interested are legal in your state or locality.
If you have any question about the part in question to see if they meet
the requirements of your area, just give us a call.
If you have any questions about our store terms, just give us a call at (800)633-6331.
We accept Visa, Master Card, Discover, and American Express. Your credit
card will not be charged until your order is ready to ship. You may also set up your order as a Check payment, and subsequently send in your
check to complete the order processing.
We accept PayPal for all transactions. If you choose PayPal, your
payment will be processed before your order is sent to us.
Personal Checks: Checks must be imprinted with your full name and
address. No temporary or un-printed checks can be accepted. Most
personal checks can be approved immediately, however in the event that
your check can not be approved, it will be deposited, and it must clear
prior to processing your order.
Electronic Checks: You can pay by Electronic
Check through Paypal. Please note that the release of eCheck funds is completely at the discretion of PayPal. We are happy to accept PayPal eCheck Funding, however the amount of time before PayPal clears the funds may vary significantly. This is only applicable specifically to PayPal eChecks.
Note For Debit Cards:
Please note that Banks
impose a daily limit on Debit Cards. We will charge your card when your
order ships. If other charges that day put you over your limit, your bank will decline our charge, and your order will be
delayed while we attempt to contact you. Orders delayed by declined charges are subject to loss of reserved inventory to the next order pending. Therefore
be certain your card will take the charges, regardless of the shipment day.
Note For Checks: Choose the
"Pay With Check" option if you wish to mail us a physical check. Your
check MUST be pre-printed, and MUST be made out to
"Motorsport Auto". When we
process your online order, we will set up a quote for you, and then contact you with a confirmation number.
Then you can simply mail your check in, noting the confirmation number, and your
order can process immediately when your check arrives.
If you have any questions about your payment, just give us a call at (800)633-6331.
Deadlines for Air Shipments: Air shipment order requests must be submitted by 12:00 Noon Pacific Time to be eligible for same day shipping. All shipments are subject to parts availability. For urgent air orders, we recommend calling (800)633-6331 to process your order immediately over the phone with one of our Sales Technicians.
Expedited Shipments: For shipments within the United States, a FedEx Priority shipment should arrive the next business day after it is sent. A FedEx 2nd day shipment normally takes two business days. Note that weather and other factors can extend these times. Weekends and Holidays are not counted in these calculations. For shipments out of the US, you can call us, or just complete your order and we will contact you. Please note that the FedEx shipping cost estimator has unfortunately been discontinued by FedEx. If you choose FedEx Priority or 2nd Day, we will contact you with a shipping quote. If you would like a quote by phone first, just give us a call. Please be sure that we have good daytime contact information so your shipment is not delayed.
Standard Shipments: Standard shipping transit time is generally 2-5 business days in the western states (1-3 in California), 3-6 business days in the central states, and 3-8 business days in the eastern states, depending on location. Weather and other factors can extend or shorten these times. Weekends and Holidays are not counted in these calculations.
Post Office Shipments: Priority Post office shipments (not available on all parts) will take 2-3 business days to arrive, and are subject to the "Deadlines for Air Shipments" information above. Parcel Post shipments (not available on all parts) will take 7-10 business days to arrive. All shipment times depend on parts availability. Weather and other factors can extend these times. Sundays and Holidays are not counted in these calculations.
Military Addresses: For AE, AP, and AA, choose the APO shipment listing (small packages will show Priority Mail and Parcel Post options and amounts). For all other packages, we will contact you with a shipping amount. Also note that there are size limitations for USPS shipments. If your package is too large for the military post office, we will inform you that you must make arrangements for shipment to a street address.
Overseas Shipments: For shipments outside of the US, the shipping amount on your order will show zero. We will contact you with a shipping estimate after we receive your order. To get the shipping estimate ahead of time simply contact us.
Limitations: All non-ground service shipment estimates are subject to dimensional weight corrections per the carrier. We will contact you if there are any adjustments needed.
Large Parts: If the part you ordered stated "Quote Required", your package is too large for the shipping software. We will get the best possible Freight Quote to your location, and inform you of that Freight amount before we ship your order. This amount WILL NOT SHOW on your online invoice, but will be part of your total payment prior to shipment. When we contact you with the shipping amount, you will choose to proceed with the shipment then. These Freight type Shipment will apply to all hoods, fenders, and similar large items, on many aero styling body parts. If your order doesn't include one of the parts stating "Quote Required", but that is the only option shown, your total item weight is too large for the shipping software, and we will have to configure your shipping when we receive your order, and let you know.
Software Limitations: Unfortunately shipping software is not able to "understand" that a starter, for instance, can not be shipped in the same box as a radiator, since the radiator would be irreparably damaged! It will always assume one box for your entire shipment. So in many cases, we may have to send your order in multiple boxes, which may result in a larger final shipment total. In the same way, an order for 3 dash covers would rate at 3 times the "weight", since each cover separately is one oversized package, when actually all three can fit in one oversize package, and be rated at the same amount. If this is the case on your shipment, we would then be contacting you with the lower shipment total. Either way, a Motorsport representative will contact you with any such changes.
Shipping Damage: Under Federal law, all packages become the freight company's responsibility upon our delivery to the carrier; therefore, any shipping damage claims must be made to the freight company. INSPECT YOUR ORDER CAREFULLY BEFORE SIGNING FOR IT. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damage. Hidden damage must be reported to the freight company without delay. Freight companies will not honor late claims, even if they are at fault. Retain the original shipping carton and packing materials. Do not return damaged items without prior approval. The freight company will not be responsible for the damaged items if you send the items back to us. Since they cannot reimburse you the freight, you will be out the money.
Shortages: PLEASE OPEN YOUR ORDER IMMEDIATELY UPON RECEIPT. We take great care to make sure that everything you've ordered is shipped. However, if you are shorted a part, please do the following:
1. Check your invoice for back ordered items. These will be shipped separately.
2. Inspect the packing inside the box as small items can become mixed-up with the packing, safely inserted inside the package of a companion part, or even securely taped to another part. All is done for protection during shipment.
3. Check for splits, cracks, or tears on the outside of the box. Call the shipping company immediately and report the shortage.
4. All shortages that are our responsibility must be reported within 14 days of shipment to you.
If you have any questions about your shipment, just give us a call at (800)633-6331.